Knowledge Base
Care
Features Overview
- Help Section
- Roles
- Patients
- eRX: Reporting
- Encounters: Patient Profile
- Labs: Overview
- Patient Profile
- Home Screen
- Care: Programs and Phases
- Care: Profiles Overview
- DocuSign: Feature Overview in Care
- Bulk Edit
- Overview
- Insights
- Document Management
- Goals
- Forms and Assessments
- Patient Care Teams
- Charts & Graphs
- Communication Center
- Encounters Overview
- Patient Profile
- Calendar
- Task Management
- User Profile
How To
- Charts & Graphs: Filter, change date and by data point
- Care: My Patients and Bulk Edits/Actions
- Logging into Care
- Encounters: Draft Mode and Finalizing Notes & Assessments
- Reset Your Password: Jira Service Management (JSM)
- Manage Unrecognized Communication
- Encounters: Create, Modify, complete
- Working Hours and Encounter Availability
- Create Calendar Events
- Documents: Uploading
- Creating Forms and Assessments
- Patient Profile: Editing Patient Information
- My Patients: Create and Search
Troubleshooting/FAQs
Welkin Service Status Page
Welkin’s Status Page (https://welkinhealth.statuspage.io/) alerts customers of outages and provides postmortem write ups. Our Status Page also is our means of communication for upcoming routine maintenance, releases and release notes. One central stop for all your Welkin Updates!
How to receive updates:
In order to get updates, please subscribe to the Status page to ensure you are able to get the most up to date information on the platforms. Your subscription will give you prompt email or Slack updates, depending on your settings.
Interested in subscribing your organization to our release notes and updates in your team’s own Slack channel? Status updates can be managed both via email and slack based on your personal sign up preferences.
More Questions?
If you have any questions, please email the Customer Success Management team at CSM@welkinhealth.com or contact your Implementation/CSM directly.