Knowledge Base
Care
Features Overview
- Encounters in the Patient Profile
- DrFirst: Reporting
- Labs: Health Gorilla
- Care: Home Screen
- Care: Programs and Phases
- Care: Profiles Overview
- DocuSign: Feature Overview in Care
- Bulk Edit
- Care Overview
- Home Screen
- Reports and Exports
- Documents
- Care Plans: Goal Tracking
- Forms and Assessments
- Care Teams
- Care Management Platform: Welkin Health Overview
- Charts & Graphs
- Communication Center
- Encounters
- Patient Profile
- Calendar
- Task Management
- User Profile
- Patient Profile
How To
- Charts & Graphs: Filter, change date and by data point
- Care: My Patients and Bulk Edits/Actions
- Logging in
- Encounters: Draft Mode and Finalizing Notes & Assessments
- Reset Your Password: Jira Service Management (JSM)
- Manage Unrecognized Communication
- Encounters: Create, Modify, complete
- Calendar: Setting Up Working Hours
- Create Calendar Events
- Upload Documents
- Creating Forms and Assessments
- Patient Profile: Editing Patient Information
- Patient Creation and Search Functionality
Troubleshooting/FAQs
Status Page: Product Updates & Notifications
Welkin’s Status Page (https://welkinhealth.statuspage.io/) alerts customers of outages and provides postmortem write ups. Our Status Page also is our means of communication for upcoming routine maintenance, releases and release notes. One central stop for all your Welkin Updates!
How to receive updates:
In order to get updates, please subscribe to the Status page to ensure you are able to get the most up to date information on the platforms. Your subscription will give you prompt email or Slack updates, depending on your settings.
Interested in subscribing your organization to our release notes and updates in your team’s own Slack channel? Status updates can be managed both via email and slack based on your personal sign up preferences.