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Remote Patient Monitoring

Manage your program and track your eligible reimbursements

Supporting the 6 RPM billing codes

Patient onboarding & education

Deliver educational and onboarding materials to patients when assigned to a new device or program.

Welkin’s supporting features:

  • Automate and schedule emails or SMS messages with key educational information to patients
  • Send educational materials via communication templates within Welkin
  • Create an encounter in Welkin to track patient onboarding and education

Kit supply with daily tracking and alerts

Deliver educational and onboarding materials to patients when assigned to a new device or program.

Welkin’s supporting features:

  • Configure automated tasks for all necessary escalation paths
  • Review care plans when adverse events occur
  • Configure automatic patient communication and send assessments when patients need attention
  • Audit charts and graphs and make adjustments to the care plan.
  • Create an encounter in Welkin to track activity

First 20 minutes of monitoring

Simplify activity tracking and record reviewing for comprehensive monitoring and logging.

Welkin’s supporting features:

  • Automate task creation and notifications to care team when new values need to be reviewed
  • Create monthly encounter to track first 20 minutes of monitoring activity
  • Audit charts and graphs and make adjustments to the care plan

Each additional 20 minutes of monitoring

Document all device data and activity in Welkin to thoroughly monitor patient.

Welkin’s supporting features:

  • Complete encounter and automatically create new task to complete additional 20 minutes of monitoring
  • Define rules for automated alerts and tasks to providers when a device reading hits a predetermined threshold
  • Create monthly encounter to track activity

Virtual check-in

Welkin supports virtual check-ins through a variety of modalities.

Welkin’s supporting features:

  • Check in with your patients through communication technologies that include telehealth and phone calls
  • Automate or schedule virtual check-ins with patients
  • Automatically document patient interactions with the billing practitioner
  • Create an encounter to track details of virtual check-ins
  • Use reports to show details including who the encounter was with

Store and forward

Welkin supports virtual check-ins through a variety of modalities

Welkin’s supporting features:

  • Check in with your patients through communication technologies that include telehealth and phone calls
  • Automate or schedule virtual check-ins with patients
  • Automatically document patient interactions with the billing practitioner
  • Create an encounter to track details of virtual check-ins
  • Use reports to show details including who the encounter was with

How Welkin is relevant to RPM

RPM encounter management:

Create and track all 6 RPM billing codes within encounters.

Features:

  • Capturing the billing information needed for RPM including the CPT codes, ICD-10 billing codes, provider information and documentation required
  • Encounters can include: appointment date, associated notes, clinical documentation, billing codes, disposition notes (date, note, time spent), and billing practitioner that visited with patient
  • Audit log of all activity to support billing

RPM program automation:

Automate care workflows to ensure patient is staying on track.

Features:

  • Automate alerts to providers when a device reading is not within acceptable limits for immediate action
  • Automate patient engagement including communication and assessments
  • Push communication to your care team when an adverse event occurs
  • Encourage compliant patients to continue their progress when positive outcomes have been achieved

Accessible data:

All data is logged directly to a patient profile to track progress over time.

Features:

  • Keep record of patient encounters, notes, assessments, and trending charts and graphs
  • All data compiled is exportable to support your billing needs
  • Download and export encounter reports to reference and share data outside of your organization
  • Connect activities to appropriate billing codes so you can report out on the activities associated with each code

Monitor trends / trending data:

Sync patient information captured from the device to monitor trends over time.

Features:

  • Visualize success or adverse events with charts & graphs on the patient profile
  • Capture all vital data manually or via API

System flexibility:

Adhere to the ever-changing reimbursement definitions.

Features:

  • Codeless program designer allows you to easily adjust care plans and programs easily
  • Record all types of interactions so you can ensure reimbursements at all times
  • Accommodate for your unique reimbursement model to get paid in the way that works best for you

We were looking for better ways to interact with information in real-time to make it more beneficial for our health coaches and members. We found this super easy with Welkin with all the call, text, and communication methods,

David Whitesock Face It TOGETHER