Our mission

Welkin empowers health organizations to deliver patient-centered care.

Our values

Inclusivity

We aim to create an environment where everyone feels respected, safe, and valued, so we can all thrive. We acknowledge that separating a “work self” from a “personal self” can be difficult. Welkin rejects the convention that employees need to cleave themselves to succeed professionally. We support the choice to bring your most authentic "self" to work, or keep your personal and professional lives separate. As Welkin grows, we continue to examine the power dynamics at play in our company. We're mindful of the many ways our industry elevates privileged points of view (particularly the cis white male perspective) and work to avoid recreating those disparities. To build an inclusive community, Welkin forgoes assumptions and makes space for team members to speak for themselves. We encourage each other to describe our own experiences and beliefs, as well as challenge our institutions. By empowering honesty, we nurture a culture that’s collaborative rather than monolithic.

Wellness

Our company mission and our culture overlap, placing priority on personal wellbeing. We don't believe your work should come at the expense of your health and happiness. Conventional business hours shouldn't dictate how people practice wellness. We trust our team members to define that for themselves. Building a company is an ultra-marathon, not a sprint, so we help each other work hard but at a sustainable pace. We encourage humor and lightheartedness to avoid taking ourselves too seriously. We champion taking time off whenever possible, and back it up with flexible PTO. We find ways to incorporate mental, behavioral, and physical wellness into our workspace, and respect your choice to opt in or out.

Transparency

We seize opportunities for open communication whenever possible. To strengthen our team, we strive to align along shared knowledge and a company vision. We hold ourselves mutually responsible for recognizing information gaps and amending them. We give and request candid feedback often, to strengthen our relationships and grow as individuals. Welkin shares the rationale behind our decisions, so we can all learn about the realities of running a growing business from the results. Welkin applies the same style of “practical candor” to our external communication. Where appropriate, we reveal our logic, methods, and company data

Relationship Building

We spend a lot of time together, working towards our shared goals. We understand that building trust and developing our co-working relationships takes active effort. Respect for each other and our communal space is at the foundation of our community. We try to bring the best versions of ourselves to work and hold each other accountable when we don't. If we need help, we can ask for it without fear of judgement or punishment. Our team is here to support you. To nurture our relationships, we practice honest, compassionate feedback. We learn from each other through discussions and mutual mentorship. We have regular meals together, Employee Resource Groups (ERGs), events, and volunteer outings. Additionally, Welkin funds group gatherings and peer recognition to fortify our connections.

Curiosity

We’re a community of lifelong learners. As an evolving, innovative company, curiosity fuels us to solve problems and create meaningful change. When we notice something is broken, we fix it. We don’t ask permission to take responsibility, nor do we avoid risks for fear of failure—failure helps us learn. It’s our goal to foster an environment in which everyone feels empowered to make improvements, experiment often, and explore uncharted paths towards the next great idea.

Accountability

At Welkin, we hold each other accountable to a performance-based culture by clearly defining roles and responsibilities, communicating those with relevant Welkin team members and external stakeholders, delivering on the commitments we’ve made, and doing everything in our power to hit the goals and metrics once we’ve set them. We share as early as possible when we realize we won’t meet an expectation we’ve set, and reflect on those situations to learn and grow. We hold each other accountable to Welkin’s values, and acknowledge how our behaviors enrich or diminish our community. To nourish a culture of accountability, Welkin holds project and company retrospectives; sets OKRs for our teams and the organization; and champions giving and requesting candid feedback.

Commitment to Diversity and Inclusion

Welkin is committed to creating an environment where everyone’s perspectives are encouraged and heard. We work to understand how inclusion is experienced at Welkin; we set goals to improve team diversity, ensure a supportive culture that impacts retention, and put initiatives in place to increase feelings of inclusion. We keep our efforts and results transparent, while building a space for this to be an ongoing conversation team-wide.

We’ve made diversity & inclusion integral to the structure of the company we’re building, and scale our team and our values from that framework. Welkin’s leaders are deeply involved in our D&I initiatives, which is necessary for making it an enduring priority at every level of the company.

We are constantly learning, as well as doing the research and experimentation necessary to nurture our D&I efforts—and Welkin as a whole—in the right direction.

Our history

About 6 years ago, Gideon Wald and Chase Hensel agreed to join forces to make their own thing—a piece of software to address a social problem. A few months later, Welkin was born.

Originally conceived as a coaching app to support people with diabetes, Welkin evolved into patient management software when they realized there wasn’t a great tool for health professionals to strengthen relationships with patients. And the tools they were using weren’t originally intended for health care. So Gideon and Chase set out to change that.

And here we are today.

Our team

Our squadron of cycling enthusiasts, pottery throwers, dancers, Hearthstone disciples, culinary students, bibliophiles, and Warrior devotees—and their dogs—keeps on growing!

Check out the careers page to see our current job openings.

Chase Hensel

Co-founder & CEO

Chase Hensel

Co-founder & CEO

Gideon Wald

Co-founder & CPO

Gideon Wald

Co-founder & CPO

Andrew Wansley

CTO

Andrew Wansley

CTO

Olivia Williams

Director of Talent

Olivia Williams

Director of Talent

Karen Luk

VP of Product

Karen Luk

VP of Product

Tom Wiltzius

Chief Architect

Tom Wiltzius

Chief Architect

Alex Unger

Product Management

Alex Unger

Product Management

Allison Mateo

Account Management

Allison Mateo

Account Management

Andrew Dorsett

Engineering

Andrew Dorsett

Engineering

Chris Chow

Engineering

Chris Chow

Engineering

Deanna Loh

Marketing

Deanna Loh

Marketing

Deanna Rolando

Customer Success

Deanna Rolando

Customer Success

Dexter English

Sales

Dexter English

Sales

Emily Keegan

Implementations

Emily Keegan

Implementations

Fred Sun

Engineering

Fred Sun

Engineering

Joe Roers

Engineering

Joe Roers

Engineering

Josiah Boning

Engineering

Josiah Boning

Engineering

Kate Rudolph

Engineering Management

Kate Rudolph

Engineering Management

Katy Henrickson

Customer Success

Katy Henrickson

Customer Success

Kenneth Ankrah

Customer Success

Kenneth Ankrah

Customer Success

Kevin Paik

Customer Success

Kevin Paik

Customer Success

Laura Williams

Product Management

Laura Williams

Product Management

Legarlin Li

Engineering

Legarlin Li

Engineering

Ming Guo

Engineering

Ming Guo

Engineering

Oscar Wang

Engineering

Oscar Wang

Engineering

Rachel Johnson

People Ops

Rachel Johnson

People Ops

Rey Katz

Engineering

Rey Katz

Engineering

Sam Hassett

Customer Success

Sam Hassett

Customer Success

Sophie Cooper

Engineering

Sophie Cooper

Engineering

Zach Warder-Gabaldon

Sales

Zach Warder-Gabaldon

Sales

Berkeley

Gary

Mako

Pickles

Prince Edward III

Does having a positive impact motivate you? Are you passionate about making health care work better for everyone?

Come Work With Us

Welkin is a digital health company located in the heart of San Francisco. Our story began in 2013, when Welkin was founded to addresses the challenges of a social problem, with software.

Today, Welkin provides patient management software to organizations across health care that want to empower their teams to build strong, meaningful relationships with their patients.

As our team of kind, ultra-smart people (and their dogs) continues to grow, we’re committed to scaling our culture sustainably. While we do work really hard, challenging ourselves and each other, we think work should enrich your life, not deplete it. Our values serve as our guiding principles, driving how we make decisions as a company and hold ourselves accountable for our actions.

Welkin is dedicated to a workplace that reflects the communities we serve. We especially encourage women, people of color, and others who are underrepresented in the tech industry to apply.

Current Openings

Demo

Welkin empowers health organizations to deliver patient-centered care.

Inclusivity

Wellness

Transparency

Relationship Building

Curiosity

Accountability