Knowledge Base
Care
Features Overview
- Help Section
- Roles
- Patients
- eRX: Reporting
- Encounters: Patient Profile
- Labs: Overview
- Patient Profile
- Home Screen
- Care: Programs and Phases
- Care: Profiles Overview
- DocuSign: Feature Overview in Care
- Bulk Edit
- Overview
- Insights
- Document Management
- Goals
- Forms and Assessments
- Patient Care Teams
- Charts & Graphs
- Communication Center
- Encounters Overview
- Patient Profile
- Calendar
- Task Management
- User Profile
How To
- Charts & Graphs: Filter, change date and by data point
- Care: My Patients and Bulk Edits/Actions
- Logging into Care
- Encounters: Draft Mode and Finalizing Notes & Assessments
- Reset Your Password: Jira Service Management (JSM)
- Manage Unrecognized Communication
- Encounters: Create, Modify, complete
- Working Hours and Encounter Availability
- Create Calendar Events
- Documents: Uploading
- Creating Forms and Assessments
- Patient Profile: Editing Patient Information
- My Patients: Create and Search
Troubleshooting/FAQs
Encounters: Create, Modify, complete
- New Encounters can be created by clicking on Create Encounter
- Select Encounter Template (currently only 1)
- Assign the patient for the Encounter and select Confirm
- Modify the Encounter by selecting the new encounter and entering in information.
Encounters can also be created from the patient profile
Encounters are also broken into the same 3 categories as under the Encounters tab (In Progress, Planned and Completed/Cancelled)
Start Encounter
- Click into Encounter and click Start
- Update Disposition, Complete Notes assessment and add Comments, if applicable
- If not using Notes Assessments, select Trashcan icon to delete before Completing
- Click on Complete to finalize Encounter when finished
- If Encounters need to be reopened, select encounter from Completed list and click “Reopen”