Knowledge Base
Care
Features Overview
- Labs: Health Gorilla
- Care: Home Screen
- Care: Programs and Phases
- Care: Profiles Overview
- DocuSign: Feature Overview in Care
- Bulk Edit
- Care Overview
- Home Screen
- Reports and Exports
- Documents
- Care Plans: Goal Tracking
- Forms and Assessments
- Care Teams
- Care Management Platform: Welkin Health Overview
- Charts and Graphs
- Communication Center
- Encounters
- Patient Profile
- Calendar
- Task Management
- User Profile
- Patient Profile
How To
- Charts & Graphs: Filter, change date and by data point
- Care: My Patients and Bulk Edits/Actions
- Logging in
- Encounters: Draft Mode and Finalizing Notes & Assessments
- Reset Your Password: Jira Service Management (JSM)
- Manage Unrecognized Communication
- Encounters: Create, Modify, complete
- Calendar: Setting Up Working Hours
- Create Events
- Upload Documents
- Creating Forms and Assessments
- Patient Profile: Editing Patient Information
- Patient Creation and Search Functionality
Troubleshooting/FAQs
Home Screen
The Home screen is what you first see when you log into Welkin. It will provide you with the most important information for you to get started with your day.
Key Features for Home Screen
- Daily Schedule: appointments and planned encounters with patients
- Unread and New Communication from patients: SMS, Email, Chat, Calls that have not been addressed by care team
- Tasks due today and overdue tasks
- Urgent and high priority tasks
- eRx prescription related tasks (if applicable)
- List of encounters that need to be completed