Knowledge Base
Care
Features Overview
- Care Overview
- Labs: Health Gorilla
- Home Screen
- Reports and Exports
- Communication Center: Telehealth / Video Calling
- Communication Center: SMS
- Communication Center: Calls
- Communication Center: Chat
- Documents
- Communication Center: Email Functionality
- Care Plans: Goal Tracking
- Forms and Assessments
- Care Teams
- Care Management Platform: Welkin Health
- Charts and Graphs
- Communication Center
- Encounters
- Patient Profile
- Calendar
- My Tasks
- User Profile
- Patient Profile
How To
- Reset Your Password: Jira Service Management (JSM)
- Manage Unrecognized Communication
- Contact Patient
- Update: Program or Phase
- Encounters: Create, Modify, complete
- Calendar: Setting Up Working Hours
- Create Events
- Create Tasks
- Upload Documents
- Creating Forms and Assessments
- Patient Profile: Editing Patient Information
- Patient Creation and Search Functionality
Troubleshooting/FAQs
Another way to enter data into the welkin system is through Forms and Assessments. Forms and Assessments are devices for structured data entry. To access, you’ll click into a patient profile and click “assessments”. from here you’ll see a list of in progress and completed assessments. The list can be searched for by name or can be sorted by clicking any of the column headers.
To create a new assessment:
- Click the orange “start assessment” button
- You’ll be presented a list of available assessments appropriate for the patient at this point in their journey. Select from any assessment template to continue
- Fill in assessment answers
- Click finalize once completed
- If you’re not ready to finalize, click “finish later” or simply close via the x above and all answers will be saved
- If you’re unable to finalize, make sure there are no mandatory fields that remain empty
Once assessment has been completed:
Once assessment finalized, it will show completed assessment on the list, and any data fields it was designed to populate will update real time to show your results
Note: Assessments must be finalized before completing another assessment of the same template
Where to find assessment score, if relevant:
Some assessments calculate a score once completed, this score is visible in the upper right when you open up a completed assessment.