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Automated Care Delivery

Automate your care program from end-to-end

Clinical workflows that reduce the friction of care

The way to better patient engagement

Fully automating any program allows you to increase patient engagement, lessen task burden and seamlessly move patients to their next phase. Defining processes and escalations based on outcomes or conditions allows your team to do what they do best – care.

What we automate

Assessments

Schedule or trigger intake forms, periodic check-ins, and patient feedback forms.

Programs & phases

Graduate patients from one phase of their program to the next by defining specific criteria.

Escalations & triage

Create escalation pathways for events that need monitoring including adverse events, out-of-range results, specific patient responses, or lack of engagement.

Communications

Automate an email or text to your patient based off of an action or inaction, upcoming or missed appointments, or communication receipt.

Team alerts

Automate internal alerts, or trigger email or SMS to care team members based off of an action or inaction, upcoming or missed appointments.

Email sequences

Create email campaigns to nurture patients or pre-patients by building lists within Welkin.

Tasks

Build Automations around created, completed, or canceled tasks.

Calendar events

Automate regularly scheduled check-ins, appointments, and reminders.