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Log every visit detail in one place

Streamline care coordination between teams with better care plan visibility

Synchronized care for every member on your team

From office visits, telehealth sessions or even remote patient monitoring, asynchronous appointments allow you to update data in real time – or anytime you need to. Track and adjust care plans, notes / findings, progress, dispositions, and appointments.

Encounter types


Track appointment details for a single individual including date, time, notes, and disposition.


Group sessions allow you to have multiple patients tied to a single encounter.


Schedule a recurring appointment if you have a date and time that you meet regularly.

Automate encounter workflows

Trigger events based on encounter activity

  • Automatically send session summary or patient satisfaction survey upon encounter completion
  • Build escalation paths if associated encounter assessment or device data exceeds threshold or has adverse event
  • Generate task or notification outside of the system if an escalation path is identified on an encounter event

Share encounter data

  • Encounter data can be shared with external systems
  • Use an API or Welkin’s data export to retrieve the data important to you
Primary Care Physician
Physical Therapist
Registered Nurse
Health Coach
Healthcare Providers
Hospital Staff
Family & Friends

We know it takes a village

Welkin is designed to address care coordination. Assign the right team member to address patient needs at every step of the journey. We provide your team members with seamless transitions and a curated experience for every patient he or she serves.

The Welkin platform is the single source for all of the information for our members and how our coaches interact with that information. To be able to go into a member record, see the information in a timeline fashion and to act and react quickly really makes any member on our team able to engage more effectively.

David Chief Technology Officer
Make your program more care-centric today.