Knowledge Base
Designer
How To
- eSignature Configuration
- Custom Field Types
- Create Advanced Automations
- Create Security Policies
- Visual Components & Dependencies
- Automated Notifications
- Automations That Trigger Outbound Communications
- CDT Configuration
- Charts & Graphs: How to Configure
- Create Formulaic Custom Data Type Fields
- Create Patient Facing Assessment (PFA) Folders
- Configure Help Section
- Configure Phone Names
- Customize Action Bar
- Defining Regions and Territories
- Document Types: How To Configure
- Filtering With Message Template Variables
- How to Add Assessments to a Template
- Filtering With Message Template Variables
- How To Associate Assessments with Programs
- How to Create Navigation Layouts
- How To Create an Assessment or Form Template
- Patient Data View
- Zoom: How to use telehealth in Designer
- Opt Out Patients from SMS Communications
- Assessments - How to Add Conditionality
- Create User Notifications
- Create Automated Appointment Reminders
- Turning on Notifications for Communications
- Create PDFs from Forms & Assessments
- Configuring Security Policies
- How to create and configure roles
- Designer: Enable Patient Delete
- Designer: How to Configure Scored Assessments
- Designer: How to Create Automations
- Encounters: Dependencies
- DocuSign: Implementation Checklist
- Export Designer Configuration
- Create Tasks
- Communication center: how to create message templates
Overview
Features Overview
- Visual Components
- Security Policy Detail
- Task Management
- API Exports: Usage
- Designer: User Access
- DocuSign: Feature Overview in Designer
- Enable Patient Delete
- Brand Terminology: Flexibility
- Designer Overview
- Forms: Conditional Logic
- Programs and Phases
- Webhooks
- Notifications and Alerts
- Automations
- Presentation: Customized Layouts and Action Bar
- Data Views
- Dictionaries
- Custom Data Types (CDT)
- Change Summary and Version History
- eRx: Overview
Turning on Notifications for Communications
Sending Notifications for communications is often enabled for those who may not be able to check or tend to messages right away – or want to be notified immediately of any incoming correspondence from a patient.
To enable this functionality in Designer, scroll down on the left vertical menu bar to “User Notifications” and select “UserNotification Templates”
Select “+New” in the upper right corner to start a new template
Add a Notification Template Title
Select Type: Plain Text or HTML
Select Message types: Email, SMS, Chat
Add a Subject and Body to your notification (the variables on the right can be added to the message body only)
Select “Save Changes” when finished
![](https://welkinhealth.com/wp-content/uploads/2023/08/Screenshot-2023-08-14-at-11.39.11-AM.png)
On the left hand vertical menu, select, “User Notifications” and click “+New” in the upper right corner.
![](https://welkinhealth.com/wp-content/uploads/2023/08/Screenshot-2023-08-14-at-11.39.17-AM.png)
Create a title for the new user notification
Select how the user will be notified: Email, SMS, Notification, or you can select send a webhook
Selecting the notification type will enable you to select the template below the relevant dropdown menu.
Select the event sub-type for which the notification should be sent
When finished, select “Save Changes”
More Questions?
If you have any questions regarding User Notifications for Comms , please visit the Welkin Health Knowledge-Base or contact your Implementation/CSM for more information.