Knowledge Base


Configure Help Section

Designer: How to Configure the Help Section 

The Help Section is a customizable field – which allows your organization to enter relevant information to assist users with processes, workflow, configuration, or use case.

To configure the Help Section for your organization, scroll down on the left hand vertical menu and select the Help Page menu item – which enables the Edit Help Page text editor.

The options in the menu bar are similar to the functionality of most text editors and allows for entry of text or HTML.  

To enter HTML, select the <…> option in the menu bar

Typical information that is included in the Help Section includes:

  • Common Welkin questions and answers
  • Documentation links
  • Contacts for further assistance

Once the draft in Designer has been published, the Help Section is accessible to Welkin users by clicking on the Question Markin the upper right corner of Care

More Questions?

If you have any questions regarding the Help Section , please visit the Welkin Health Knowledge-Base or contact your Implementation/CSM for more information.