Knowledge Base
Care
Features Overview
- Help Section
- Roles
- Patients
- eRX: Reporting
- Encounters: Patient Profile
- Labs: Overview
- Patient Profile
- Home Screen
- Care: Programs and Phases
- Care: Profiles Overview
- DocuSign: Feature Overview in Care
- Bulk Edit
- Overview
- Insights
- Document Management
- Goals
- Forms and Assessments
- Patient Care Teams
- Charts & Graphs
- Communication Center
- Encounters Overview
- Patient Profile
- Calendar
- Task Management
- User Profile
How To
- Charts & Graphs: Filter, change date and by data point
- Care: My Patients and Bulk Edits/Actions
- Logging into Care
- Encounters: Draft Mode and Finalizing Notes & Assessments
- Reset Your Password: Jira Service Management (JSM)
- Manage Unrecognized Communication
- Encounters: Create, Modify, complete
- Working Hours and Encounter Availability
- Create Calendar Events
- Documents: Uploading
- Creating Forms and Assessments
- Patient Profile: Editing Patient Information
- My Patients: Create and Search
Troubleshooting/FAQs
Help Section
The Help Page is a customizable area which allows your organization to enter relevant information to assist users with processes, workflow, configuration, or use case.
Typical information that is added to the Help Page includes:
- Common Welkin questions and answers or internal organization processes
- Documentation links
- Contacts for further assistance
The Help Section is accessible to Welkin users by clicking on the Question Mark in the upper right corner of Care.
To configure the Help Page for your organization, select the Help Page menu item in Designer to open the Edit Help Page text editor.
The options in the menu bar are similar to the functions of most text editors and allow for entry of text or HTML.
To enter HTML, select the <…> option in the menu bar.
More Questions?
If you have any questions regarding the Help section, please visit the Welkin Health Knowledge-Base or contact your Implementation/CSM for more information.