Knowledge Base
Care
Care Overview
Care Home
Care Calendar
Care Patients
- Patients
- Patient Profile
- Patient Profile
- Patient Profile: Editing Patient Information
- My Patients: Create and Search
- My Patients and Bulk Edits/Actions
- Patient Care Teams
- Patient Programs and Phases
- Goals
- Forms and Assessments
- Creating Forms and Assessments
- Charts & Graphs
- Document Management
- Documents: Uploading
- Data Views
Care Encounters
Care Communications
Care Profiles
Notifications and Alerts
It is important for care teams to be notified when important events occur regarding a patient. Notifications are provided from the system or can be customized and configured by the customer. Designer is used to create external notifications that are controlled and triggered based on the client configuration. With external notifications, care team members will receive emails or sms for important events that occur in Welkin. For example, if a patient moves into “High Risk”, care team members want to act fast to get the patient back on track, and so may set up a custom external notification.
Notifications
Welkin’s internal notifications will keep you informed on what’s happening with your patients. While in Welkin, we’ll notify you with a visual display of a bell ring when you have received new notifications. The bell indicator will also show how many unread notifications you have.
Key Features for Notifications
- Configure the notifications that are important for your care team
- Mark notifications as read/unread
- Archive notifications that you no longer need to see
- External SMS or email notifications when care team members are not actively working in Welkin Care Portal
More Questions?
If you have any questions, please email the Customer Success Management team at CSM@welkinhealth.com or contact your Implementation/CSM directly.