Knowledge Base
Care
Care Overview
Care Home
Care Calendar
Care Patients
- Patients
- Patient Profile
- Patient Profile
- Patient Profile: Editing Patient Information
- My Patients: Create and Search
- My Patients and Bulk Edits/Actions
- Patient Care Teams
- Patient Programs and Phases
- Goals
- Forms and Assessments
- Creating Forms and Assessments
- Charts & Graphs
- Document Management
- Documents: Uploading
- Data Views
Care Encounters
Care Communications
Care Profiles
Communication Center: Calls
Outbound calls can be placed by care teams members to patients, right from the patient profile, improving efficiency by offering one click access to dialing the patient. Inbound calls from patients are routed to the correct member of the care team or care program personnel using phone tree logic that is configured based on your organization’s needs.
To learn more about our Phone Trees, please email the Customer Success Management team at CSM@welkinhealth.com or contact your Implementation/CSM directly.