Communication Center: Chat

Care team members receive chat messages from patients and can respond right from the Care portal. When chat messages are received in Welkin, care team members will be notified so they can respond promptly. Chat history between a patient and care team member is available to view from Welkin.

 

To learn more about this feature, please email the Customer Success Management team at CSM@welkinhealth.com or contact your Implementation/CSM directly.