Knowledge Base
Care
Care Overview
Care Home
Care Calendar
Care Patients
- Patients
- Patient Profile
- Patient Profile
- Patient Profile: Editing Patient Information
- My Patients: Create and Search
- My Patients and Bulk Edits/Actions
- Patient Care Teams
- Patient Programs and Phases
- Goals
- Forms and Assessments
- Creating Forms and Assessments
- Charts & Graphs
- Document Management
- Documents: Uploading
- Data Views
Care Encounters
Care Communications
Care Profiles
Working Hours and Encounter Availability
Working hours can be defined by each individual on the team. To set up your own working hours:
- In the Care portal, navigate to your Calendar from the left hand green menu
- Select the small gear icon next to the white +Event button on the top right hand corner, right below the main menu bar.
- Your Working Hours setup will appear. Here you can define your working hours by day of the week. Note: you can add more than one group of hours per day by clicking “Add time”.
- Working hours persist week to week when day’s box is checked, but can be changed at any time
Important details things to note:
- Working hours are required for phone tree to operate correctly
- Each individual must log in and define their own working hours, they are login specific. A manager or other individual on the team cannot define them at this time. However, there is a workaround using APIs if this functionality is needed. Just ask your customer success manager!
More Questions?
If you have any questions, please email the Customer Success Management team at CSM@welkinhealth.com or contact your Implementation/CSM directly.