DocuSign: Authorization

To start using e-signing within Welkin with Docusign, we need to complete the following 3 steps:

In this article, we’ll cover Step 3: Authorization. You can then click through to the other two links to see the prerequisites to this step. 

This step enables API access for performing signing operations through DocuSign. This authorization must be completed for both the Developer and Production account (for Go-Live)  – please see the appropriate instructions below

Authorization

Developer Account

To authorize the integration app, please complete the following:

Welkin Admin > Integrations > Docusign > Environment Configuration

  • Copy the integration key from the Configuration
  • Enter the integration key into the URL below

https://account-d.docusign.com/oauth/auth?response_type=code&scope=signature%20impersonation&client_id=integration_key&redirect_uri=https://care.live.welkincloud.io/signin

  • In a new tab – paste the above URL (with the integration key which was entered) and navigate to the site
  • This will lead to an authorization screen. Click “Accept”.
  • After this signing operations can be done.

Production Account

If Go-Live process is completed, follow these steps:

  • Login to Docusign production account at account.docusign.com.
  • In another tab – navigate to the following location within Welkin Admin

Welkin Admin > Integrations > Docusign > Environment Configuration

  • Copy the integration key from the Configuration
  • Enter the integration key into the URL below

https://account.docusign.com/oauth/auth?response_type=code&scope=signature%20impersonation&client_id=integration_key&redirect_uri=https://care.live.welkincloud.io/signin

  • In a new tab – paste the above URL (with the integration key which was entered) and navigate to the site

Both workflows above will redirect to the authorization screen. Click “Accept”.

After this signing operations can be done.

Note: Authorization step needs to be done separately for Developer and Production Accounts.

More Questions? If you have any questions regarding the Docusign Integration or its implementation, please visit the Welkin Health Knowledge-Base or contact your Implementation/CSM for more information.