Knowledge Base
Admin
Integration Setup
Features Overview
How To
- Communication Center: How to turn on your communication methods
- Docusign: Go Live Process
- DocuSign: Creating Templates
- SSO Setup
- Provisioning API Client
- User provisioning: API
- Changing user's email
- Read or Audit Data
- Reset User Passwords
- Provide Access to Users
- New Users: Add, Delete, Modify
- Google SSO Setup
- Assign Seats and Licenses to New Users
Reset User Passwords
How to Reset Passwords in Welkin
Your Welkin password can give you access to Care, Designer, and Admin based on your Security Permissions. If you have access to Admin and need to reset a password – follow the steps below:
Log into Admin > Users
Select the user from the list
Click on “Reset Password”
A message will be displayed on the upper right corner of the screen indicating that the reset password request has been sent via email
The user will receive an email from no-reply@welkincloud.io with the subject line of “Welcome to Welkin: Here’s Your Login Information”
This email contains their temporary password, organization name, and login email address. The user will click on “Join” to launch into the login process and enter their new password.
More Questions?
If you have any questions regarding the Docusign Integration or its implementation, please visit the Welkin Health Knowledge-Base or contact your Implementation/CSM for more information.