Changing user’s email 

Admin: Changing User’s Email

Occasionally a user may need their email address changed. Administrators can quickly make the change in the Admin portal. 

  1. Log into Admin
  2. Click on “Users” in the left side menu
  3. Click on the user whose email needs changed 
  4. Click on the orange ‘Change’ button to the right of the user’s email address
  5. Enter the new email address and click on the box next to the “Yes, I have read and agree with the notes above” statement
  6. Click Save
  7. The user will be sent an email to their original address notifying them of the change
  8. The user will be sent a password reset email to their new email address
  9. The Organization Administrator will be sent an email notifying them of the email address change

More Questions?

If you have any questions regarding setting up additional user information in Admin, please visit the Welkin Health Knowledge-Base or contact your Implementation/CSM for more information.