Knowledge Base
Admin
Integration Setup
Features Overview
How To
- Data Retrieval
- Communication Center: How to turn on your communication methods
- Docusign: Go Live Process
- DocuSign: Creating Templates
- SSO Setup
- Provisioning API Client
- User provisioning: API
- Changing user's email
- Reset User Passwords
- Provide Access to Users
- New Users: Add, Delete, Modify
- Google SSO Setup
- Assign Seats and Licenses to New Users
Changing user’s email
Admin: Changing User’s Email
Occasionally a user may need their email address changed. Administrators can quickly make the change in the Admin portal.
Log into Admin- Click on “Users” in the left side menu
- Click on the user whose email needs changed
- Click on the orange ‘Change’ button to the right of the user’s email address
- Enter the new email address and click on the box next to the “Yes, I have read and agree with the notes above” statement
- Click Save
- The user will be sent an email to their original address notifying them of the change
- The user will be sent a password reset email to their new email address
- The Organization Administrator will be sent an email notifying them of the email address change
More Questions?
If you have any questions regarding setting up additional user information in Admin, please visit the Welkin Health Knowledge-Base or contact your Implementation/CSM for more information.