Category: Patient Experience

Earning 5 Stars For Patient Satisfaction in Healthcare

Just as you diligently prepare your space for optimal patient safety, you should also nurture the quality of care you provide to improve patient satisfaction at every touchpoint. You can achieve this next-level standard of care with your own team by implementing best practices for patient satisfaction in healthcare. What is patient satisfaction in healthcare? Patient satisfaction is a measure of the quality care determined...Read More >

How to Improve Patient Communication

Patient-provider partnerships are vital to making shared decisions on patient care. However, fostering these crucial connections can be difficult when each patient interaction often lasts only minutes. While it may be challenging to implement streamlined communication at your healthcare organization, improved patient communication creates a better patient experience and leads to better health outcomes. Discover top tips for improving patient communication and Welkin’s strategies to...Read More >