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Category: Care Management Software

5 Simple Tips to Stay Focused on Patients, Not Tech

When patients feel like connected, active participants in their care, things improve -- for both the patients and to those of us providing care. In fact, as studies have shown, technology in the exam room or at the bedside can be a help if conditions are right. But it can also be a hindrance, an impediment to making a meaningful connection with patients in the...Read More >

Why It’s Long Past Time to Embrace the Cloud for Healthcare Technology

In this modern era, data breaches and exposure of personally identifiable information is so frequent as to nearly be unremarkable. Last year alone, there were over 3,900 publicly disclosed data breaches; although a decrease of almost 50 percent compared to 2019, these breaches revealed 37B records, an increase in volume of 141 percent.  It’s one thing to have your driver's license or social security number...Read More >

Decision and Coordination Fatigue Are Real. Technology Can Help.

I have a friend with a serious medical condition.  She had to cart an ever-growing file of her medical records, notes, pharmacy receipts and more, patiently telling her story from the beginning each time she saw a new specialist. She was so tired of perpetually being at square one, her file filled to the brim, so often in the simple quest to feel better. And...Read More >

3 Reasons Doctors Should Embrace Shared Decision Making

Real talk: it’s taken the medical profession far too long to embrace transparency with our patients -- and many of us still have some distance to cover before we get there. But shared decision making -- in which the doctor and the patient work together to determine a course of care -- is the future of medicine. It’s part and parcel of the growing care...Read More >

Good Technology Can Be the Foundation of A Great Operation

There’s increasing evidence that a big -- and long overdue -- shift is happening in how we deliver medical care in this country. We’re seeing growing recognition that the current model incentivizes all the wrong behaviors -- sick care versus prevention and wellness. Virtual health was already very much substantiated pre-pandemic but COVID-19 has made it a must-have. It seems clear telehealth is now here...Read More >

Why Welkin’s Care Management Platform Is the Patient Engagement Solution You’ve Been Looking For

You don’t need to see decades’ worth of research to know that informed, involved patients tend to have better outcomes and are more satisfied with your care. A patient engagement solution can lead to healthier lifestyles and habits, making it easier to adhere to your care plan. Engaged patients expect quality care on their terms, and are less willing to accept any delays or inconveniences...Read More >

4 Ways Care Teams Can Help Vaccine-Hesitant Patients

Today, 123.9 million people in the US have been vaccinated -- and that number is something to celebrate. But the news of a pause in giving the Johnson & Johnson vaccine, due to six instances of a rare blood clotting disorder, is almost sure to give the vaccine-hesitant additional concern. No matter what, the reality is still that a return to normalcy still requires “70 to...Read More >

Resilience, Recharging, and Recalibration: What I Won’t Forget, Thanks to the Pandemic

Just a year ago this month, we began a collective journey, retreating to our homes, becoming more familiar with our four walls than we ever thought possible, creating a new normal for ourselves and our families almost overnight. Today we look back and that classic saying seems on target: what a difference a year makes. We have not one vaccine but several that work really...Read More >

Proactive Care: How to Achieve Better Outcomes

What is proactive care? Proactive care is the ongoing patient-provider conversation and active monitoring of conditions to help prevent life-threatening emergencies. When care teams communicate regularly with at-risk patients—as well as each other—about conditions, diagnostics, and treatment protocols while encouraging preventive measures, they’re practicing proactive care. Proactive care is personalized healthcare that makes problem prevention second nature for care teams and encourages patients to take...Read More >

The Only Way Out Is Through: Looking Back on a Disrupted and Disruptive Year

I am a planner.  This might be why my favorite book is The Art of the Long View. It’s the story of a Royal Dutch Shell strategy team in the late sixties. They were trying to employ scenario planning in advance of a shock to the oil system they knew would come eventually (but not when, why or how). For 72 hours, they locked the...Read More >