Automated Care Delivery
Automate your care program from end-to-end
Clinical workflows that reduce the friction of care
Seamless patient engagement
Create unique processes and escalations based on triggers, conditions, and actions. Welkin enhances efficiency by guiding patients through their care plan intelligently and prioritizing what’s important. Reduce operational burden and empower your team to focus on providing exceptional care.
What we automate
Assessments
Initiate assessments based on program events and automate subsequent actions based on received responses that require notification, task assignment, or escalations.
Programs & phases
Guide patients through various programs and phases as they progress, update care team members, and schedule meetings to ensure no one is left behind.
Escalations
Establish escalation pathways for events that require monitoring such as adverse events, out-of-range results, specific patient responses, or lack of engagement.
Communications
Communicate with your patients based on their actions or inactions, upcoming or missed appointments, or communication receipts.
Team alerts
Automate internal alerts or trigger email or SMS notifications to care team members based actions or inactions, upcoming or missed appointments.
Email sequences
Automate email campaigns to nurture patients or potential patients by creating lists within Welkin.
Tasks
Create and assign tasks to users based on triggers, conditions, and actions.
Calendar events
Automatically schedule single or recurring patient encounters, notify the care team, and send communication notifications and reminders for the appointments.
Claims Billing
Schedule payment reminders, and automatically submit insurance claims for processing and payment