Send and receive emails through our secure, HIPAA compliant service
Multi-channel communication
Harness the power of personalization
Drive patient engagement through more communication choices.
Connect with patients
where they are
Managing treatment takes frequent check-ins and communications through a variety of modalities. Welkin’s omni-channel communication capabilities support check-ins through every step of care and give peace of mind to you and your patient that you’re only one message away.
Communication channels
Phone
Connect and manage your organization's phone tree
Video
Use our native HIPAA compliant Zoom for Healthcare integration
SMS / MMS
Send and receive text and picture messages
In-app chat
Integrate your own app to chat directly with patients
Leverage WhatsApp messaging in Welkin
Communication features
History
Communication center displays, organizes, and notifies you of all recognized, and un-assigned communications by channel.
Automation
Automate email or SMS to your patient based on actions, inactions, upcoming or missed appointments
Statistics
Choose and analyze patient communications that drive member engagement.