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Medical Device

Your outcomes, better managed

Care programs for medical devices

The best way to instill confidence in your device is to prove its success

From trial phase to long-term use, support your device users every step of the way. Improve outcomes and increase device sales.

Improve Communication

Increase the frequency of touchpoints that you have with every patient. Adding more communication channels — email, text, phone, video, and app messaging, allows your team to increase engagements with each patient. Your sales team can easily communicate on their devices to answer incoming questions, instill confidence, and troubleshoot. This accessibility can result in increased usage, compliance and ultimately, revenue.

Streamline Efficiencies

Reduce manual efforts and paper trails by providing your team with a flexible platform. On its own, Welkin is a powerful Patient Relationship Management system, but it also plays nicely with your existing tools. With Welkin, you can centralize your CRM, billing system, spreadsheets, and so much more. Minimize the paperwork and coordination needed to hit each benchmark. From consultations to post-op, simplify your process so you can focus your energy on selling more devices.

Instill Confidence in Your Device

Provide a system through which patient outcomes can be easily collected, tracked, and reported on over the course of time to prove device effectiveness. Prove your bottom line and easily show off your results at individual levels and the aggregate, so that more physicians trust your device. When physicians or patients require proof of outcomes, you’ll always be ready with the numbers.

Build Long-Term Relationships

Provide sales representatives with easy-to-use tools to effectively manage candidates and device recipients. Ensure you can proactively follow up with your patients to ensure the best long-term care. Communicate via Welkin’s multiple channels to enable constant support and education, and automate check-ins to stay engaged. If an issue arises, help patients troubleshoot to get them back on track, to ensure they’re getting the full benefit of the device.  

Import Device Data

If you have an application, integrate it to send patient readings directly into Welkin. Patient records and outcomes will be logged, so that your team can access from your devices, any time. Once you integrate your app or system, set up alerts for when a troubling reading arises that way you can review and follow up with your patient immediately.

Manage Patient Feedback 

Create a system to collect patient feedback from your device users. Easily send surveys and assessments through Welkin to track valuable insights into the patient’s outcomes, and identify potential opportunities for improvements. From first conversation through years of device usage, nurture every relationship through frequent feedback and check-ins. 

Family & Friends
Primary Care Physician
Company Representative
Bluetooth Connection (Team)
Registered Nurse on Staff
Technical Support

We know it takes a village

Welkin is designed to address care coordination. Assign the right team member to address patient needs at every step of the journey. We provide your team members with seamless transitions and a curated experience for every patient he or she serves.

Additional Features


We’re built to serve the healthcare community, so we connect with your systems

Positive Patient Outcomes

Deliver personalized care by tracking detailed care plans, celebrating milestones and offering support

Seamless Communication

Have more options to reach out to clients and deliver effective, compassionate care

We were looking for better ways to interact with information in real-time to make it more beneficial for our health coaches and members. We found this super easy with Welkin with all the call, text, and communication methods,

David Whitesock, Face It TOGETHER