Live device data ingestion
Readings flow into the patient record with timestamps and source tracking
Post-Implant Care at Scale
Welkin: The Complete Platform for Implantable Medical Device Companies
Welkin’s care management platform helps implantable medical device companies deliver scalable, compliant post-implant programs. Monitor device telemetry, automate care protocols, and generate real-world evidence
All in one HIPAA-compliant system
Who uses Welkin
Device companies running post-implant programs across many sites. Clinical ops, patient services, and commercial teams that need speed, evidence, and audit-ready processes.
The fastest-growing
device companies use Welkin
Building your own takes years, not months
Even with a strong team, an internal system isn’t “done” after v1
You still need
- Security audits and penetration testing
- Compliance reviews (HIPAA/GDPR), SOC 2, vendor risk checks
- Validation, change control, uptime SLAs, monitoring, maintenance
- Data governance, access rules, audit trails
- This easily adds months to years before you can operate at scale.
What Welkin provides
Task-based care plans and escalations
Auto-assign work, set thresholds, route alerts to the right team
Forms & e-Consents in one place
Role-based access, security rules, and territory management so only the right teams see the right data. Full audit history.
Scheduling & communications
Video visits, calls, SMS, email, and chat in one workspace.
Population views & triage
Filter by condition, metric thresholds, device type, site, or rep to find who needs attention.
API-first integration
Connect EHRs, billing, logistics, and your apps without building a back end.
Configure your program – not ours
We don’t prescribe your workflow. You bring SOPs; we configure:
- Programs & phases (your naming, your logic)
- Tasks & checklists with assignees and due dates
- Templates for notes, messages, and documents
- Roles & territories for least-privilege access
- Labels & queues for simple prioritization
- SLAs & timers where you want themm
- Exports to your BI stack
Outcomes and commercial reporting
Prove that your device works – and use it to grow
- Clinical outcomes and adherence over time
- Device performance by cohort, site, and territory
- Funnel analytics (referrals → eligibility → implant → activation)
- Site/rep productivity and SLAs
- Export to your BI stack for dashboards, trials, and reimbursement packages
Security & Compliance
HIPAA-compliant by design
AES-256 encryption, audit logging, MFA
SOC 2 Type II certified infrastructure
Regular penetration testing
Robust disaster recovery (99.9% uptime SLA)
Who This is For
Growth-stage and enterprise implanted device companies running large post-implant programs
Clinical operations & patient services teams coordinating ongoing care
Commercial & market access teams proving outcomes and scaling adoption
Why choose Welkin
Launch and scale faster than building in-house
Lower risk and total cost of ownership
One system for device data/telemetry, care management, consents, and reporting
Make your program more care-centric today.