What is hypertension?
Hypertension, also known as high blood pressure, is a condition that increases the force that a person’s blood exerts against the walls of their blood vessels.
If you can’t see what’s going on, how could you possibly fix it? Welkin helps you gather relevant data on a critical population and analyze it. The ability to understand the big indicators of health – whether positive or negative – through a birds eye view is important for identifying and tracking trends. But it also underpins another essential component of this care type: the high priority cases that require extra attention and resources, perhaps immediately. Building a population management program – and that visibility allows better support of those with chronic care needs and those who have recently been hospitalized and require care coordination.
Ill patients in your population can’t wait long for intervention – or the outcomes can be serious or even irreversible. A manual approach won’t cut it here. Welkin makes it easier to surface people who meet specific criteria instantly. Imagine, for example, being alerted to a diabetes patient with an A1C of greater than 9. You could instantly assign them to a specialized program or connect them with the appropriate coach or educator for behavioral modification. Similarly, those who reach a particular score threshold for certain cancer screening assessments can also trigger an automatic alert. This is a better way to ensure that those who need the most hands-on care get it immediately.
Population management means working with a particular group to provide education and care around a single issue or set of related issues. Welkin can facilitate faster and more effective communication – for example, connecting a 24/7 advice line with a triage protocol that ensures patients who meet the right criteria are triaged to speak with clinicians or advised to head to the emergency room. Follow-up appointments are easy to book. Program reminders to send educational materials or to connect patients with the right person for a personalized look at what education to be part of the workflow for care teams.
A care team approach is best for population health and case management because no one person can do it all. No one person should do it all. A clinician shouldn’t spend time setting up appointments or issuing reminders just as a physician’s assistant isn’t the one to diagnose a problem. Welkin can be helpful with a care team approach by putting all members on the same page as far as what’s happening with a patient or entire population. Even better: customized pathways can be built to give the right people the right information at the right time so they can do their jobs well.
There’s a reason the saying “one size fits all” doesn’t really work in healthcare. People are unique. Even shared conditions manifest differently. They may have differing levels of adherence with a program. One person may react differently to a drug protocol than another. Welkin adjusts for these differences by allowing you to create multiple programs that are customizable to a patient’s unique circumstances and needs.
Welkin is designed to address care coordination. Assign the right team member to address patient needs at every step of the journey. We provide your team members with seamless transitions and a curated experience for every patient he or she serves.
The Welkin platform is the single source for all of the information for our members and how our coaches interact with that information. To be able to go into a member record, see the information in a timeline fashion and to act and react quickly really makes any member on our team able to engage more effectively.