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Behavioral Health

Welkin for behavioral health care teams

Powerful, proactive, patient-centered care.

Reduce the barriers that prevent clients from getting the help they need.

Increase team efficiency

When care teams spend too much time focusing on admin tasks, they lose valuable time that could be spent with clients. With Welkin, our simple platform allows you to automate processes and consolidate the number of tools you use, so your team can spend more quality time with clients.

Leave nobody behind

Welkin’s technology allows your team to highlight patients who need immediate assistance. Welkin will instantly surface those patients who need your attention at the times they need it most, without you digging through client profiles. Your team can immediately identify people at higher risk and alert appropriate people right away, so nobody gets left behind.

Collaborate with your team

When your schedule gets busy, some tasks can get overlooked. With Welkin, you can pick up right where your team left off to ensure patients don’t slip through the cracks during hand-offs and transitions of care. Cross-functional collaboration is key, Welkin allows you to easily keep track of what’s happening in the client journey.

Leverage your team’s expertise

As an organization, you hire experts to specialize in different areas of your business. When team members have to spend too much time documenting, scheduling or tracking down clients, or coordinating care with external agencies, your organization loses out on leveraging their talents. Welkin streamlines admin tasks, so your staff can operate at the top of their license and deliver the best care possible.

Multiple communication methods

Use your patient’s preferred communication channels to ensure clients stay engaged and get the care they need. Our supported communication methods include – phone, text, email, video, chat, and app & web messaging so you can always stay connected between appointments.

Holistic view of your client

It can be difficult to remember each patient’s story, diagnosis, care plan and progress. With Welkin, you’ll be able to build and easily access a detailed 360-degree overview of each patient, including all data and communications. Welkin is your hub that allows everyone on the team to access patient information and history, in a digestible way.

Centralize systems

Ensure your team is efficient by keeping them focused on the patient rather than digging through multiple tools. Plug your existing apps and tools into Welkin using our friendly APIs — minimizing systems, split screens, costs, vendors, and time to deploy.

Leverage analytics

Take advantage of Welkin’s reporting to make data-driven decisions. Assess client progress over the course of their program and trends for patient populations. Use Welkin’s dashboards to see aggregate data and drill down to individual data points. Ensure your care is having a positive effect on patient populations so that you can continuously improve your process.

Health Coach
Psychiatrist / Psychologist
Consultant / Specialist
Primary Care Physician
Holistic Team
Family & Friends
In-Patient - Coordinator
Employer-sponsored program

We know it takes a village

Welkin is designed to address care coordination. Assign the right team member to address patient needs at every step of the journey. We provide your team members with seamless transitions and a curated experience for every patient he or she serves.

Additional Features

EMR integrations

We’re built to serve the healthcare community, so we connect with your systems

Flexible care plans

Deliver personalized care by tracking detailed care plans, celebrating milestones and offering support


Have more options to reach out to patients and deliver effective, compassionate care

We were looking for better ways to interact with information in real-time to make it more beneficial for our health coaches and members. We found this super easy with Welkin with all the call, text, and communication methods,

David Whitesock, Face It TOGETHER